January 20, 2012   

 
wsmdomains.com logo
Migration to
New Domain Registration
& Management System

System Migration Maintenance


Dear WSMDomains.com Customer,

Our Migration Date is upon us! We're making final preparations to migrate your domains and accounts to our new control panel and domain name management and registration system.

Yep, New Look and Feel

Our look and feel will be changing over the next few days. Please be patient with us as we make this transition. In addition to a new control panel we will also be going live with a new website upon our migration completion.

How is the migration going to work?

Migration Start Date: Monday January 23, 11 AM EST

Migration ETA:
3 Days

Impact:
As domains are moved to the new system there will be cross-over where you may have some domains in the new system and some still in the old.

To ensure a smooth and efficient migration each domain will be moved individually to the new system.

Domains pointing at our name servers with active zones will have DNS copied to the new system and the name servers will be updated. This process is being done for each domain individually to prevent any disruption in service. However, because each domain is being moved one at a time, you may receive your new login email while you still have some domains in the old control panel.

Once all of your domains migrate you will only be able to log into the new control panel.


What to do after the migration is complete:

  • If you did not receive your login information email use the Password and Account Recovery Tool here: http://portal.wsmdomains.com/password or contact us for help.
  • Check your Account Information page and make any needed changes. This is your master profile contact and new orders are based on this contact.
  • Add a credit card to your profile if you want. We are not moving over credit cards from the old system.
  • Set up automatic renewals for your domains. Be sure to manually renew any domains set to expire within the next 60 days first.

Sincerely,

The WSMDomains.com Crew

 

What If I Cannot Login
 

You will still have access and control over your domains during the migration, however, please note that you will have an account in the old and new system until the migration is complete.

If you try to log in to the old control panel during our Migration and receive a login error most likely this means the domain has already been moved over. Try logging in with a different domain to access the profile in the old control panel for accounts that contain multiple domains.

Old Control Panel Login: https://www.wsmdomains.com/manage.html

New Control Panel Login:
http://portal.wsmdomains.com/manage

Watch Your Email for
New Account Login Info

Once a domain* in your account is migrated you will receive an email that will include your new account login and password and a link to the new control panel. *Accounts with multiple domains will receive the notice upon the first domain migrated within the account. Multiple domains may not migrate all at once.

Log in to your new control panel via the Manage Tab to view your domains that have migrated.

We're Excited and
You Should Be Too!

We could not be more excited about this move to an enhanced domian management system for our wonderful customers.

We want to make this change as painless as possible so if you're having problems logging in to either account during the transition please do not hesitate to contact us. Call 800.455.1795 or send email to domainsupport@wsmdomains.com


Progress a Tweet Away
Follow Us on Twitter for any developments. Please contact us if you need further info.

WSMdomains.com +1 800.455.1795
DomainSupport@WSMdomains.com